Many large companies today spend tens of thousands of dollars or more, each and every month, on telecommunications. In a great many cases, internal information technology staff members and others are tasked with keeping an eye on these expenditures, a duty that can easily become overwhelming. While an occasional mistake might be spotted and corrected, an attempt to manage telecom bills of this kind will rarely prove to be effective overall. Most enterprise scale companies would do far better to bring in an independent, specialized auditor, instead.


Even a single telecom audit conducted by an appropriately skilled and experienced provider will often produce significant savings. One prominent specialist reports that clients can expect to save anywhere from 15 to 40 percent up front, after just one audit. By delving into billing reports and figuring out where overcharges might have cropped up, a thorough telecom audit can allow for the recovery of a great deal of historically misspent money.

If an occasional telecom expense audit can yield such savings, seeking out even more regular oversight can be still more productive. One increasingly common arrangement is to have telecommunications invoices copied and sent directly to an auditor on an ongoing basis, instead of only having an occasional audit conducted. Doing so can be an excellent way of making sure that billing mistakes will be spotted and corrected as they happen, instead of possibly being lost in the haze of passing time.

Taken together, these two approaches can produce cost savings that internal staff would typically be hard-pressed to reproduce. They also frequently enable the ability to locate and seize opportunities of other kinds, as usage patterns and requirements become increasingly well understood.

An auditing company that develops a feeling for a client’s needs in this way will often be able to negotiate better contracts with providers, as a result. In addition to how the familiarity that comes with auditing enables a useful perspective of this kind, a specialist will also typically be familiar with the many technical, complex details that carriers pile into their contracts.

As a result, many companies that start with a bit of auditing will find interesting new options unfolding before them thereafter. Simply taking a strategic step in this direction can therefore be the first move in what might become an impressive series of cost cutting measures. Even when it seems that internal staff are at least living up to the bare minimum of what is needed, it can pay to look for help from outside.